Fiona Reed Associates - coaching, facilitation, leadership development

Steve Kew is a psychologist with a background in social research. He has extensive experience of using semi structured interviews and other qualitative research techniques as a tool for understanding complex organisational dynamics. He has worked on a wide range of social research projects and organisational development and has led evaluation studies, reviews and other research for the Department of Health, the Environment Agency and many other government bodies as well as for many non-governmental organisations. In recent years he has worked extensively with Fiona Reed, designing and delivering projects in the Health, Education, Public and Private sectors. Much of this work has focussed on identifying need and driving change in the NHS. In the field of Health over the past two years alone he has delivered thirteen Development Centres at Great Ormond Street hospital and Alder Hey hospital; delivered Action Learning Sets to senior staff at Norfolk and Waveney Mental Health Foundation Trust; and Action Learning Sets to GPs at NHS Education South Central and has had coaching clients at Great Ormond Street Hospital, NHS Dumfries and Galloway, North Middlesex University Hospital Trust, Chelsea and Westminster Hospital NHS Foundation Trust, Yorkshire Air Ambulance Service, NHS Foundation Trust for Gloucestershire, Western Isles Health Board, Clydebank Golden Jubilee National hospital and Norfolk and Waveney Mental Health Foundation Trust, as well as a number of senior partners in GP practices. He has worked extensively with hospital consultants and Board members.

His current OD work includes the design and delivery of a new appraisal system for the Lake District National Park Authority plus an evaluation of other OD interventions for this Authority; an OD evaluation at Colchester Hospital University Foundation Trust which has led to a significant development programme; The Board of John Lewis/Waitrose planning and delivering a significant intervention at senior level. Other current clients include the TDA for a large scale initiative training some 700 teachers across the northwest in coaching skills; Cumbria University LEAD scheme (leadership development for businesses), and others. He is the author of a number of books in the fields of both social science and mountaineering.

Peter Batty has been a training consultant for over twenty years and has extensive experience as a coach, facilitator, consultant and trainer with all levels of leadership and management in the public, private and voluntary sectors. This includes working with senior, middle and aspiring leaders in a wide range of organisations, with a particular focus on coaching and interpersonal effectiveness. He has a background in teaching, publishing and freelance consultancy and until recently worked at the School of Educational Partnership and Enterprise at the University of Cumbria. He is now self-employed as a training consultant specialising in developing coaching cultures, managing change and interpersonal skill development. He has a passionate interest in effective communication and the power of conversation and behavioural choice, combined with a belief in the importance of a facilitative approach to managing the learning of adults. Major projects Peter has been involved with include Developing Excellence - a coaching and performance management skills programme for senior leaders in Thales Optronics (2001-6); personal development and career progression programmes at Unilever (2004-6); a range of middle leadership programmes in Cumbrian schools (2006-10); coaching skills for Leading Teachers, consultancy skills for Strategy Consultants – a training programme for Service Children’s Education, Germany and Cyprus (2007 and ongoing); facilitation of the QCA’s 0-14 Advisory Group for the Rose Review of the Primary Curriculum (2008-9); Leading a Development Education Centre in a Time of Change (2009); Everyone a Coach, Everyone a Mentor – joint training for Kendal Primary Schools (2010); Building Leadership Capacity – school based consultancy, Hornbill School, Brunei (2010).

Annette Forster has over 16 years’ consultancy experience, working with senior managers in the public and private sectors. She was the first National Co-ordinator for the Alzheimer's Disease Society Scotland, where she was responsible for setting up the organisation.

Annette has worked extensively in the NHS where she ran an innovative programme of development centres, which was evaluated by Liverpool John Moore’s University.  She has co-authored a number of academic articles on the design and delivery of development and assessment centres and presented at several conferences on this subject.  Her special areas of interest are the identification and development of potential in senior managers, and the design of collaborative development centres.  She has presented on these subjects at the British Psychological Society’s Occupational Psychology Conference, the National Conference of the American Society for Training and Development, the International Conference on Advances in Management and the International Assessment Centre Conference. Assignments in the NHS have focused on assessment of potential for leadership roles, executive teambuilding, team coaching and career planning.

Mick Hoffe has been involved in training and development for more than 22 yrs. For 12yrs he worked for an international training company that delivered leadership and team development programs in the UK, Europe and Japan. During the last 8 yrs he has been self employed, has developed his skills in one to one interventions, and has become increasingly interested in helping individuals create more purposeful work/life balance. He became a certified coach with the Coaches Training Institute in 2004, and has since delivered numerous coach training courses and worked one to one with individuals who wish to develop their leadership capability in both the public and private sector.

Mick brings a varied personal and professional experience to his work with people. He currently runs a small business that manufactures ecological garden offices and works with local primary, secondary and college students to develop their enterprise skills. He started life as a production engineer working for Rolls Royce aero engine division before retraining as a teacher of physics and outdoor education. During periods away from his professional work he has worked on a prawn trawler, a gaff rigged sailing ship, run a mountain bike touring company, set up an adventure racing company and traveled in South America, Afghanistan, India and New Zealand.

Nicky Moran is Certified by Co Active Coaching Training Institute and an NLP Master Practitioner who holds a CIPD Certificate in Training Practice and a counselling qualification. Nicky has worked as a coach and training consultant coach for six years; and has worked with Tim Sims in a number of public sector assignments including the coaching of middle and senior managers with national responsibilities. With a background working in media, she began her training career at the BBC, when she became part of a core team to deliver a creative culture change programme called ‘Making it Happen’. Since then, she has specialised in coaching managers and delivering communication-skills training programmes to develop behavioural change in organisations. Nicky has worked across the sectors, including leading managing change programmes for public sector, facilitating leadership events within education. She has also led several large-scale learning projects for the commercial sector, including an award winning customer service programme for Gatwick Express. As a CTI trained coach and facilitator, Nicky’s key areas of expertise include behavioural change, communication skills, customer service and management skills. Her Leadership Coaching focuses on supporting people to strengthen their personal Impact, communication skills, and emotional Intelligence to create the personal and business performance needed by them and from them.

Jan Walmsley is visiting professor of leadership development and workforce planning at London’s South Bank university. Her career in learning and development in the health sector spans 30 years in The Open University and The Health Foundation. At The Open University she pioneered work-based learning for unqualified staff. She initiated and led the Open University’s work-based pre registration nursing programme as a widening participation initiative. As Dean of the Faculty of Health and Social Care (2000-2003) she led a process of workforce development for the growing Faculty. She subsequently joined The Health Foundation as Assistant Director responsible for development and delivery of the Foundation’s substantial Leadership Programme (www.health.org.uk). She published on leadership issues for the Health Services Journal, Guardian Public and the International Journal of Leadership in Public Services.

Since leaving The Health Foundation she has run her own consultancy, Jan Walmsley Associates, specialising in advising health care organisations on workforce development, implementation of training and development linked to organizational goals and has designed and delivered leadership programmes for healthcare professionals. She was commissioned by DH to review work-based learning for unqualified staff in health care organisations in the Thames Gateway in 2007/8. (Report published on the Skills for Health and DIUS websites, January 2009). She currently works with a London Trust to assist them in developing education pathways for Band 3 staff to develop competencies to fit them for Band 4 roles. She also works with South Central SHA, having been commissioned by Peter Hockey to support the Leadership Team in developing an evaluation strategy for the Leadership schemes in progress.