‘I don't know whether you realise or not (although I am sure I am not the first to say it) just how amazingly uplifting and inspiring you are! As a student Coach, I felt your honesty, warmth and transparency to be such a boost on Friday and I felt so motivated to get on, finish the course and start coaching . You gave me so much. I know its not going to be a walk in the park, and I still have the odd wobbly moment when I think about starting out in what is such a completely knew field for me, but so much of what you said made sense to me and confirmed a lot of the ideas I already had for my future. It was a real confidence boost.’
MH Assistant Director

'For the first time in my life I feel as though someone has really listened to what I have said and been brave enough to challenge me. You have my respect and admiration....and gratitude.'
P.L. Individual coachee
‘Fiona was an enormous help to me. Always dependable, professional and really attuned to me as a client. I would return to Fiona without hesitation. Top Qualities: Great Results, Personable, Expert.’
J.M. Career Coach
'I have worked with Fiona for the last 6 months. I am now significantly more confident in my ability to lead my Department. Fiona has guided me in how to act as a leader, highlighting how to improve the impact I have on others and how to create the correct impressions. Fiona has helped me take my ideas for team sessions , shaping them to be easier to organise and much more effective. I have found the coaching very useful and the way Fiona has worked with me meant I have always felt in control of the process.'
J.McC Head of Product Portfolio, Scottish Widows
‘The process has been challenging – each session had a different slant which stretched me more than I expected. However looking back an enormous amount of ground has been covered. The biggest benefits have been to sharpen my leadership skills, to stop worrying about factors outwith my control, and bring more self-confidence into my role. In particular the programme changed my views on the main challenges I was facing, which meant I could better focus my efforts. The insight provided was enlightening and welcome.
Neil Machray, Financial Accounting Director,Scottish Widows'
‘You've shown me a lot of skills just by the way you deal with me, that I've been able to apply to the people I deal with.’
P.H. Manager
‘Fiona Reed is an outstanding member of a talented group of independent consultants I selected to deliver The Health Foundation's ambitious and innovative Leadership Programme. Not only is she a highly talented coach and facilitator, she is also a delightful colleague to work with, always reliable, enthusiastic and professional to the nth degree. Feedback on her work has been consistently positive, from a series of discerning clients.’
Prof Jan Walmsley (written before she became an FRA Associate)
'I love it - it really makes sense. For the first time I can see how we can make tangible measurement of a coaching intervention and map it against our Trust vision and objectives.'
G.S. Great Ormond Street Hospital
‘It is really good to see so many of the Primary Care Taskforce projects successfully delivering their aims. The mark of success is hearing from people not involved in the projects how they are making a difference! Some of those involved in the General Practice Nurse Foundation pilot, Practice Leaders and Appraisal work met in Newbury last week and it was great to see ideas from the projects starting to fertilise each other and plans for next year already well underway. Well done!’
N. L. Primary Care Taskforce Lead
'I am getting a lot of spontaneous all positive feedback about the 1:1 coaching sessions.'
N.M. NHS Education South Central
‘My most useful insight has been that it's possible to let go of long-held beliefs, attitudes and stances that are out of date or no longer apply - and it's not the end of the world, but can bring a great feeling of relief and freedom.’
S.A.
‘Already I am checking UNESCO websites, etc. I'm feeling less beleaguered (indeed, excited! There's that word again) by concrete knowledge that there are other routes available to me and that I'm not necessarily stuck in a university sector the rest of my life, if I can't make that work for me. The idea of a broader canvas just lifts my soul! So just to say thanks.'
S.U. University lecturer
'It's been a major transformation. Coaching is an investment for life.'
C.D.
‘It has been that “a mirror” is always being held up which forces a person to confront weaknesses. Although this identified some long standing challenges, the innovative suggestions to overcome these was highly beneficial. As a result it was impossible to ignore or give up on these areas, which with hindsight was highly beneficial.’
F.A.
'I always come away having made a decision.’
H.D.
'Thanks for the feedback and positive messages you gave me this morning. You gave me the extra confidence I needed to tackle the work issues in a professional way.'
S.W.
'Coaching made me think I had an ally with whom I could think the unthinkable.'
G.T.
'It was a real pleasure to do this with you. Thanks for badgering me in your inimitable way and thanks for listening to all that talk!
P.F.
‘Just to say it’s been an eventful week in my life since our eventful conversation last week. I've done lots of thinking (and feeling) about me and where I think I am/could be/want to be going. This produced a variety of reactions from a variety of folks. It’s helpful to me to map out exactly where my struggles lie.’
S.H.
‘It may be helpful to you to know that I seem to have rounded a corner today. Yesterday was s***e, largely because our conversation in the morning had been helpful to me in realising just how muddled up I've become. Luckily, the nonsense of yesterday's committee has helped to fire me enough to take some action, rather than feel down.’
R.M.
I do feel I've turned a corner. . . . I know I'm happier now than I've ever been and I'm quite sure that's because coaching has helped me to a fresh perspective. Hurrah!
J.I.
Client feedback